SMARTr International Pte Ltd (“SMARTr”, “we”, “our”, or “us”) is committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website.

1. Information We Collect

We may collect personal and business information that you voluntarily provide through our website, including but not limited to:

- Full name
- Company name
- Business email address
- Contact number
- Job title or department
- Country or business location
- Project name or project details
- Product interest
- Account registration details
- Any other information submitted through forms, registration fields, contact requests, or access requests

We may also collect limited technical information automatically when you use our website, such as browser type, device information, IP address, and general website usage data, where applicable.

2. Purpose of Collection

We collect and use your information for the following purposes:

- To register and manage user accounts
- To verify customer identity, company background, and business legitimacy
- To review and approve requests for access to members-only pages, technical documents, catalogues, certificates, and other restricted resources
- To provide access to relevant website content, product information, catalogues, certificates, and other business-related materials
- To respond to enquiries and communicate regarding products, services, technical support, or project requirements
- To maintain internal records and improve our website, services, and customer experience
- To protect our business resources and ensure that restricted content is only accessed by appropriate parties
- To comply with internal, legal, regulatory, or security requirements where necessary

3. Access to Restricted Content

Certain areas and materials on this website are restricted and available only to approved users. These may include members-only pages, technical documents, catalogues, certificates, and other business-related resources.

Submission of your information, registration on our website, or completion of any online form does not automatically guarantee access. SMARTr reserves the right to review, approve, reject, suspend, or revoke access requests at its sole discretion.

4. Disclosure of Information

SMARTr does not sell, rent, or trade your personal data to third parties.

We may disclose your information only where necessary:

- To authorized internal personnel for account review, verification, and customer support
- To trusted service providers assisting us in website hosting, system operations, communication, or technical support
- To comply with applicable legal, regulatory, or governmental requirements
- To protect our rights, property, systems, documents, or safety
- To investigate misuse, unauthorized access, fraud, or security incidents

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal data from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary for business, operational, security, compliance, or legal purposes.

Where access is no longer required, or where an account becomes inactive or is revoked, SMARTr may remove, archive, or restrict related information in accordance with internal policies and applicable requirements.

7. Cookies and Website Usage

Our website may use cookies or similar technologies to support website functionality, user experience, analytics, and security.

By continuing to use our website, you acknowledge that such technologies may be used where applicable. You may manage certain cookie preferences through your browser settings.

8. Accuracy of Information

You are responsible for ensuring that the information you submit to us is accurate, complete, and up to date. SMARTr shall not be responsible for any consequences arising from inaccurate, incomplete, or misleading information provided by users.

9. Your Consent

By registering on this website, submitting your information, requesting access to restricted materials, or using members-only functions, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or external resources. SMARTr is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of those third parties separately.

11. Updates to This Policy

SMARTr may update, amend, or revise this Privacy Policy from time to time without prior notice. Any updated version will be posted on this page and will take effect upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us at:

SMARTr International Pte Ltd
Email: enquiry@smartr.com.sg
Website: www.smartr.com.sg